Yes, visunext UK will still be here for you in 2021.
For most orders, this should not be the case. If there are going to be any import fees due, we will be sure to contact you to discuss this before dispatch of the order. If there are any fees, we expect them to be around 10-22% depending on the goods and couriers will also charge a small fee for processing the transaction. We are working hard to remove the possibility of import fees from all orders and will update you when we have more news.
We were seeing some delays on deliveries due to COVID-19 and Brexit, but delivery times are slowly getting back to something we could consider normal. We would usually expect delivery within seven days from order, but please be patient with any order placed.
Sadly at the moment we are unable to accept orders from Northern Ireland.
We do have an express delivery option on our website, this will speed up the process of delivery but may not be a next day service.
Returns should be posted to our UK office, so should not be affected by Brexit.
Please be sure to notify us of your intention to return a product within our returns window.
We thank you for your continued support and if you have any questions, please contact us at firstname.lastname@example.org or call us on 01508 535059